Refund policy

Return Policy 

Due to the personal nature of our products, we can only accept returns and refunds on unopened and unused items within 14 days from date of purchase, with proof of original receipt.  All refunds will be made back to the original form of payment.

If you are dissatisfied with a product, please contact info@ivyandzale.com or call us so that we can come to a resolution.  We will be happy to help in anyway we can and want our customers to be happy with their experience.